In short
Article 23.08 of the Vehicles and Traffic Act governs fines produced by an automatic traffic-control system: the cameras at toll stations and at intersections that are statistically high risk. The image must be limited to the plate and the vehicle, and one showing the occupants’ characteristic features may never be used. On AutoExpreso the clock runs like this: an initial notice within twenty-four hours, a hundred and twenty hours to pay the toll, and if it goes unpaid, a fifteen-dollar fine they must post within ninety days — if they miss that term, the fine is wiped and only the toll remains. The notice must carry seven things, among them the card balance, the speed at which you passed and the number of the equipment that took the image. You have thirty days to request a review, which is free, and they have sixty days to decide and notify you: if they do not, the review is decided in your favour. If they deny it, you have twenty days to request an administrative hearing, also free.
What is it?
It is Article 23.08 of Act 22-2000: the one that authorises traffic cameras, sets what the equipment may and may not photograph, and builds the whole notification, review and administrative-hearing procedure for the fines it produces, AutoExpreso ones included.
Who can do it?
It applies to administrative fines issued by automatic traffic-control systems installed at motorway toll stations and at public-road intersections designated high risk. Movement infractions are adjudicated to the identity records of the vehicle’s owner or of the AutoExpreso user in whose name the electronic tag is held, if the owner can reliably identify them, or of the certified driver where the vehicle is under a financial-lease or retail-instalment contract.
Requirements
- To request a review: doing so within thirty (30) days of the fine notice, by certified mail, fax or e-mail, through the specific contacts provided for that purpose, stating the grounds of the challenge. After thirty days the fine becomes final and firm and cannot be questioned.Verified against the official source
- To request an administrative hearing after an adverse review: filing it in writing within twenty (20) days of the notice of the decision upholding the fine.Verified against the official source
- Keeping the vehicle’s registration information current, contact information included: the Act expressly makes it the titleholder’s responsibility, and that is where the notices go.Verified against the official source
Documents you need
Information pending verification.
Cost
Step by step
Step 1: Where a camera may be
Subsection (a) empowers the Secretary to use and operate automatic traffic-control systems “at motorway toll stations and at public-road intersections that statistically represent ‘high risk’ for drivers and pedestrians”, with electronic or mechanised devices “of proven accuracy”, to issue administrative fine tickets for the violations detectable that way. Two places: tolls and high-risk intersections. Not any corner.
Step 2: The regulation and the public hearings
Before installing a camera at an intersection, the Secretary has homework. “Prior to installing any automatic traffic-control system at public-road intersections in Puerto Rico, the Secretary shall prepare a regulation designating those ‘High Risk’ intersections, which shall include the method of evaluating statistics and information such as, but not limited to: traffic flow in that zone, interventions for breaking the law, the number of accidents reported from those breaches in those areas and the duration of the amber light.” That last one — the amber light’s duration — is what usually decides whether a red-light camera is fair. And the regulation “shall be published, circulated and submitted to public hearings before becoming official”.
Step 3: The photo may show only the plate and the car
Subsection (b) sets an explicit and little-known limit: “The image captured by that equipment must be limited to the plate and the vehicle. At no time may an image showing the characteristic features of the vehicle’s occupants be used.” It is a privacy rule written inside the traffic Act itself, not in a separate regulation.
Step 4: The sworn certification and your right to see the image
Once the violation is detected, a sworn certification is issued by a representative of the Secretary, of the Highways and Transportation Authority, of the contract operator or of whoever is in charge of the system, to the effect that a given vehicle committed the infraction. That certification rests on photos, microphotographs, video or any other image record, “which shall constitute prima facie evidence in any proceeding”. But with a condition that gives you a right: those images are admitted in evidence “provided they are made available to the affected party, at any stage of the process of imposing and collecting the fine and toll, if the affected party requests it in writing and in time”. In writing and in time: that is how you ask.
Step 5: Twenty-four hours to warn you, a hundred and twenty to pay
Subsection (c)(1) sets the first part of the AutoExpreso clock. An initial notice goes by e-mail, text message or automated call “within twenty-four (24) hours of the infraction being committed”, telling the tag’s owner, per its registration, that there has been an infraction of the electronic payment system for lack of balance, stating the amount owed, “and setting a term of one hundred twenty (120) hours from the infraction to make payment of the toll, failing which a fine of fifteen (15) dollars shall be issued”. A hundred and twenty hours is five days. And the same subsection recalls that keeping registration information current, contact information included, is the titleholder’s responsibility.
Step 6: The ninety days that can wipe your fine
This is the part more people should know. If the toll goes unpaid within the term, the fine is notified to the vehicle’s owner — or the certified driver where the vehicle is under a financial lease or instalment sale — by postal mail to their last address and by e-mail, per DTOP records. And then: “That fine notice must be deposited in the post no later than ninety (90) days, counted after one hundred twenty (120) hours from the imputed infraction have run. Failure to comply with the ninety (90) day term for making this notification shall entail the elimination of the imputed fine, except the charge corresponding to the cost of the toll.” If they miss the term, the fine disappears; the toll does not.
Step 7: The seven things the notice must carry
Subsection (c)(4) sets the minimum content. (i) Your name and address per DTOP records — or the certified driver’s where the vehicle is financed or on instalments. (ii) The plate number per the images used to identify the vehicle, the registration number per DTOP records, “the Auto Expreso card balance and the speed at which it passed the automated station”. (iii) The date, place and time of the violation. (iv) The identification number of the unit or equipment that took the images. (v) The case number assigned by DTOP, the Highways and Transportation Authority or the contracted entity. (vi) A warning of your right to request review within the following thirty days, “failing which the fine shall become final and firm and cannot be questioned”. (vii) That whoever challenges the fine bears the burden of proof to show the imputed violation was not committed.
Step 8: Thirty days to request a review, and it is free
Subsection (d) opens like this: if the affected vehicle owner or certified driver considers the imputed violation was not committed, “they may request a review of it within the thirty (30) days following the notification, which shall be free of cost”. The request is made by certified mail, fax or e-mail, “provided the request is submitted through the specific contacts provided for those purposes” by DTOP, the Highways and Transportation Authority or the entity contracted to operate AutoExpreso. And it must state the grounds of the challenge.
Step 9: If they stay silent sixty days, you win
Subsection (d)(2) is the one most worth remembering. Once the request is filed, DTOP, the Authority or the contracted entity “shall have sixty (60) days not only to conduct an investigation and determine the fine’s validity or merit, but to notify the vehicle owner or certified driver of the investigation’s result and the final determination on the fine”. And if they do not: “If… the determination is not issued within the sixty (60) day term, the review request shall be decided in favour of the vehicle owner or certified driver, the imputed fine being eliminated.” Silence, here, plays in your favour. On notifying the result they must also inform you of your right to request an administrative hearing within twenty days.
Step 10: The administrative hearing, and the evidence you are owed
If you are not satisfied with the investigation’s result, subsection (d)(3) requires you to request an administrative hearing in writing “within the twenty (20) day term counted from the notification of the decision upholding the challenged fine”. It also carries no cost, and is filed by certified mail, fax or e-mail through the same specific contacts. And (d)(4) imposes a duty before the hearing: DTOP, the Authority or the contracted entity “must provide the vehicle owner or certified driver any evidence relating to the AutoExpreso account, as it appears in the system’s records”.
Step 11: The lien is cancelled, or it stays
Subsection (d)(5) closes the cycle. If the fine is eliminated or the administrative hearing is decided in your favour, “the Secretary shall immediately cancel the lien or annotation created by the administrative fine under review and shall also give written notice of it to the interested party”. If the result is adverse, “the lien or annotation shall survive, and may only be cancelled by paying the corresponding fine or fines”. That lien is what later blocks your transactions, so the written cancellation matters.
Step 12: And after that, the court
The last three subsections close the frame. (e) lets the Secretary delegate to other officials, Department employees or government agencies, or contract private firms to operate the systems and send the notices. (f) says the Secretary’s decisions under this article “shall be judicially reviewable in accordance with the ‘Uniform Administrative Procedure Act of the Government of Puerto Rico’, Act 38-2017, as amended” — an Act we did not read. And (g) orders the whole review-and-hearing process regulated, providing further that the regulation require the AutoExpreso account evidence to be handed over and allow whoever presides to authorise discretionary use of discovery mechanisms.
Where to do it
The review request and the administrative-hearing request are filed by certified mail, fax or e-mail, “provided the request is submitted through the specific contacts provided for those purposes” by the Department of Transportation and Public Works, the Highways and Transportation Authority or the entity they contracted to operate the AutoExpreso system. The Act does not publish what those contacts are and we read none, so we do not invent them: the fine notice itself must carry the case number and the information of the entity that issued it. Once the administrative route is exhausted, the Secretary’s decisions are judicially reviewable under Act 38-2017.
How long it takes
What to do if something goes wrong
What we did not read and therefore do not publish. Act 22-2000 runs to 227 pages and we did not read all of it: for this guide we read Article 23.08, subsections (a) to (g), and nothing else. We cannot tell you where cameras are. Subsection (a) requires a regulation designating the “High Risk” intersections, published, circulated and submitted to public hearings before becoming official; we read neither that regulation nor any list of intersections, so this guide publishes no location. Nor did we read the review-and-hearing regulation under subsection (g), or the specific contacts the request must go to — the Act says DTOP, the Authority or the operator provide them, and we found none published that we read. Nor Article 20.02, nor Act 38-2017 on uniform administrative procedure to which subsection (f) refers. Cost goes unverified: the fifteen dollars is a penalty and the review is free of cost; neither is a fee for a service. Processing time goes unverified as a single figure, because there is none: the twenty-four-hour, hundred-and-twenty-hour, ninety-day, thirty-day, sixty-day and twenty-day terms are each published in the steps.
Common mistakes
- Letting the thirty days from notification pass: after that term the fine becomes final and firm and cannot be questioned.
- Believing the review costs money: the Act expressly says it is free of cost, and the administrative hearing carries no cost either.
- Not counting the ninety days: if the fine notice was not deposited in the post within that term, the fine is eliminated and only the toll charge remains.
- Thinking the hundred and twenty hours run from the notice: they run from the infraction, and the initial notice goes within the first twenty-four.
- Asking for the image verbally: the Act conditions admission of the photos on their being made available if the affected party requests it in writing and in time.
- Not checking the notice carries the seven items in subsection (c)(4), among them the card balance, the speed and the number of the equipment that took the image.
- Ignoring that whoever challenges bears the burden of proving the violation was not committed: the notice itself must warn you of it.
- Letting the twenty days to request an administrative hearing pass after an adverse review.
- Assuming the lien is cancelled without the written notice: the Act requires the Secretary to give it when the fine is eliminated.
- Having an out-of-date postal address or e-mail at DTOP: both the initial notice and the fine notice go there.
Frequently asked questions
How long do I have to pay the toll before being fined?
A hundred and twenty hours from the infraction, that is five days. The initial notice must reach you within twenty-four hours of it being committed, by e-mail, text message or automated call. If you do not pay within the hundred and twenty hours, a fifteen-dollar fine is issued.
The fine reached me months later. Is it valid?
It depends when it was posted. The Act requires the fine notice to be deposited in the post no later than ninety days, counted after the hundred and twenty hours from the imputed infraction have run. “Failure to comply with the ninety (90) day term for making this notification shall entail the elimination of the imputed fine, except the charge corresponding to the cost of the toll.”
How much does challenging a camera fine cost?
Nothing. Article 23.08(d) says the review “shall be free of cost”, and (d)(3) says the administrative-hearing request “shall carry no cost”. What there are, are deadlines: thirty days for the review and twenty for the hearing.
What if they do not answer my review?
You win. Subsection (d)(2) says that if DTOP, the Highways and Transportation Authority or the contracted entity does not issue the determination within the sixty-day term, “the review request shall be decided in favour of the vehicle owner or certified driver, the imputed fine being eliminated”.
Can the camera photograph the passengers?
No. Subsection (b) says the image captured by the equipment “must be limited to the plate and the vehicle” and that “at no time may an image showing the characteristic features of the vehicle’s occupants be used”.
Can I see the photo the fine is based on?
Yes, and in fact it is a condition for the photo counting as evidence. Subsection (b) admits photos, microphotographs or video in evidence “provided they are made available to the affected party, at any stage of the process of imposing and collecting the fine and toll, if the affected party requests it in writing and in time”.
Where are the traffic cameras in Puerto Rico?
We do not publish it because we did not read it. The Act says only that they may be at motorway toll stations and at intersections statistically representing high risk, and that the intersections must be designated by a regulation published and submitted to public hearings. We did not read that regulation.
The car is financed. Who is the fine adjudicated to?
Subsection (b) says movement infractions are adjudicated to the identity records of the vehicle’s owner or of the AutoExpreso user in whose name the electronic tag is held, if the owner can reliably identify them, “or of the certified driver, in those cases where the vehicle with which the infraction was committed is under a financial-lease or retail-instalment sale contract”.
Official sources
These are the government pages this guide is based on.
- Departamento de Transportación y Obras Públicas (DTOP)
DTOP
bvirtualogp.pr.gov
Last verified
September 1, 2026
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How to contest a traffic ticket in court in Puerto Rico
The Ley 22-2000 review petition: 30 days to file, 5 to notify the DTOP, $6.00 per ticket, and a hearing within 60 days.
Traffic fines: early-payment discount, surcharges and when they expire
30% off within 15 days, 15% up to 30, surcharges after, and the Act 29-2026 rule on old fines when you renew your licence.
Fine amnesty: 40% off Auto Expreso and marbete debts
Act 1-2026 takes 40% off the total — principal, interest and surcharges — if you pay in time. Check first whether the window is still open.
The 30% discount for having no fines
Twelve months with no infractions earn a thirty per cent discount on the marbete base charge, with two DTOP certifications and one single vehicle.
Speed limits
Twenty-five urban, forty-five rural, fifteen in a school zone. A hundred dollars plus ten per mile over — and driving too slowly is fined too.
Paying owed tolls in CESCO Digital
They are paid from the app, up to $5,000 per transaction and without an AutoExpreso account. Without paying them there is no marbete renewal.