Agency

Departamento de Asuntos del Consumidor (DACO)

Handles consumer complaints against merchants and adjudicates disputes: purchases, warranties, construction, contracting of works and services, parking, motor vehicles and condominium law. It also licenses condominium managing agents, registered mechanics and discount market operators.

Agency's official site

Guides related to this agency

Public Utilities

How to file a consumer complaint with DACO

Three routes: online, on paper at a regional office, or by phone at 787-722-7555. And there is no single form.

August 14, 2026

Housing

Condominium complaint with DACO: horizontal property

The seven causes the form lets you tick — illegal assessment, challenge to an assembly, improper cut-off of services and four more.

August 14, 2026

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