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Work & Unemployment

If the Fund delays deciding your case

Last reviewed: September 2, 2026VerifiedFondo del Seguro del Estado

In short

Article 7 of Act 45-1935 holds a remedy almost nobody uses. If the State Insurance Fund’s Administrator delays for more than a month, without justified cause, in deciding a complete case submitted to their consideration, the worker, the employer — as necessary parties — or any interested party may complain to the Industrial Commission and obtain an order compelling the Administrator to decide it. And if necessary, the Commission may also order the file remitted to it so it can assume jurisdiction over the case and decide it itself, though before doing so it will give the Administrator a reasonable opportunity to close and decide it. This is not the Article 9 appeal, used when a decision exists and you disagree with it: it is the recourse for when there is no decision at all. The three conditions the Act sets are that more than a month has passed, that the delay lacks justified cause, and that the case is complete.

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What is it?

It is the delay complaint of Article 7: a recourse before the Industrial Commission to obtain an order compelling the Fund’s Administrator to decide a complete case that has gone more than a month unresolved without justified cause.

Who can do it?

The worker and the employer who are necessary parties in the case may bring it, and so may any interested party. The Act does not reserve the remedy to the injured worker.

Requirements

Documents you need

This list describes what is usually requested. It has not yet been confirmed with the official agency.

Cost

Check the current cost with the official agency.

Step by step

  1. Step 1: Check the article’s three conditions

    Article 7 does not say "if they take too long". It says the remedy lies "in the event the Fund Administrator delays for more than a month, without justified cause, the decision of a complete case submitted to their consideration". More than a month, without justified cause, and a complete case. If something of yours is still missing — an examination you did not attend, a document you did not turn in — the case is not complete and the clock is not running in your favour.

  2. Step 2: Complain to the Industrial Commission

    The forum is the Industrial Commission, not the Fund itself. The Act says the worker or the employer as necessary parties, or any interested party, "may complain to the Industrial Commission and obtain an order from that Commission compelling the Administrator to decide the case". Act 45-1935 prescribes no form, fee or address for that complaint, so confirm with the Commission how it is filed: this guide does not invent a procedure the Act does not set.

  3. Step 3: What the Commission can order

    First, an order compelling the Administrator to decide the case. And if necessary, the Commission "may also order the Administrator to remit the case file to that Commission in order to assume jurisdiction over it and decide it". That is, the case may end up being decided outside the Fund. That is the remedy’s ceiling.

  4. Step 4: Before that, the Fund gets one last chance

    The same sentence sets the limit: "but, before assuming jurisdiction in a case and deciding it, the Commission shall give the Administrator a reasonable opportunity to close and decide that case". Worth knowing so you do not expect the Commission to resolve your case the same day: the Act designed the remedy to push the Administrator, and only if that is not enough, to replace them.

  5. Step 5: If the problem is the treatment, not the decision

    They are two different paths. Article 7 serves when the case is not decided. When what fails is the medical care, the one that applies is Article 5: if the Administrator does not provide adequate assistance, the worker may go to the Industrial Commission, which, after investigation by a doctor designated for the purpose, shall order the assistance the case requires and the Administrator shall comply with that order. If you have both problems, they are two separate claims.

  6. Step 6: The investigative powers behind all this

    The same Article 7 authorises the Administrator and the Industrial Commission, and the employees each designates, to summon witnesses, administer oaths and take testimony, issue subpoenas under warning of contempt, compel the attendance of witnesses and the production of documentary and any other evidence, and visit and examine buildings, machinery and other property where an accident occurred. They may also use the services of judges and prosecutors, marshals of the Court of First Instance and the District Court, the police force and agents of the Department of Labor and Human Resources and the Treasury Department. Article 8 adds the deposition and letters-rogatory machinery, and fixes the appearing witness’s stipend at six dollars ($6) for meals and lodging, plus transport.

Where to do it

Before Puerto Rico’s Industrial Commission, the body the Act empowers to order the Fund’s Administrator to decide. Act 45-1935 does not fix the form or the place of filing for the complaint: that is confirmed with the Commission itself.

How long it takes

Check the current processing time with the official agency.

What to do if something goes wrong

If the Fund tells you the delay has a cause — a missing examination, a missing employer report, a missing medical file — check whether that cause depends on you or on them, because the article only covers delay without justified cause. If what is missing is the employer’s report, that is another guide and another obligation. If a decision already exists and what you dislike is its content, this is not the remedy: it is the Article 9 appeal to the Industrial Commission. And if while you wait the problem is that you are not being attended, Article 5 has its own recourse before the same Commission.

Common mistakes

  • Using the delay complaint when a decision already exists: the Article 9 appeal is for that.
  • Counting the month from the accident instead of from when the case became complete and was submitted to the Administrator’s consideration.
  • Believing the remedy belongs only to the worker, when the Act also gives it to the employer as a necessary party and to any interested party.
  • Expecting the Commission to decide the case immediately: it first gives the Administrator a reasonable opportunity to close and decide it.
  • Filing the complaint with the Fund itself: the forum the Act names is the Industrial Commission.

Frequently asked questions

How long must the Fund take before I can complain?

More than a month, without justified cause, in deciding a complete case submitted to their consideration. Those are Article 7’s words.

Where is the complaint filed?

Before the Industrial Commission, which can issue an order compelling the Administrator to decide the case.

Can the Commission decide my case itself?

Yes, if necessary: it can order the Administrator to remit the file so it may assume jurisdiction and decide it, but first it will give the Administrator a reasonable opportunity to close and decide it.

Can the employer also bring it?

Yes. The article mentions the worker or the employer who are necessary parties in the case, and also any interested party.

What is paid to an appearing witness?

Article 8 sets six dollars ($6) for meals and lodging, in accordance with the regulations approved, plus the amount of transport expenses.

Official sources

These are the government pages this guide is based on.

Last verified

September 2, 2026

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