In short
The Department of Health maintains a public portal so victim-survivors can find out the status of their forensic evidence collection kit. You search by entering the kit number: the portal expressly states that no personal information about the victim-survivor is required, nor will any be provided by the portal. If you do not have your kit number, you can call the CAVV 24/7 helpline at 787-765-2285. The portal itself clarifies that it will not, under any circumstances, be considered a chain of custody for evidentiary purposes in judicial or administrative proceedings.
What is it?
It is the Government of Puerto Rico’s Tracking Portal for Evidence Collection Kits in Sexual Violence Cases. Its purpose, according to the portal itself, is to inform victim-survivors about the status of their forensic evidence collection kit in sexual violence cases. The kit’s movement is updated by officers and health facility staff, who log in with a username and password; the person checking needs no account and does not identify themselves.
Who can do it?
The portal is open to anyone holding a kit number. It does not ask for the victim-survivor’s details and does not return them. If you do not have the number, the route is the CAVV 24/7 helpline, 787-765-2285.
Requirements
- The kit number. The portal states that no personal information about the victim-survivor is required, nor will any be provided by the portal.Verified against the official source
Documents you need
Cost
Step by step
Step 1: Find your kit number
It is the only piece of information needed. It is usually on the documentation you were given at the health facility where the collection was done.
Step 2: Enter it in the portal
At rapekits.pr.gov, type the kit number and press search. The portal does not ask for your name or any personal details, and it does not return the victim-survivor’s personal information either.
Step 3: If you do not have the number, call CAVV
The portal publishes the CAVV 24/7 helpline for exactly this: 787-765-2285. It is available at any hour.
Where to do it
At rapekits.pr.gov, the Tracking Portal for Evidence Collection Kits in Sexual Violence Cases. CAVV 24/7 helpline: 787-765-2285. The Department of Health can be reached at 787-765-2929. The Puerto Rico Police publish a guidance line for victims of sexual offences at 787-343-0000.
How long it takes
What to do if something goes wrong
If the number returns no results, the CAVV line, 787-765-2285, is available 24/7 and is the way to find out. Bear in mind what the portal itself clarifies: its purpose is to inform you of your collection kit’s status, and it will not under any circumstances be considered a chain of custody for evidentiary purposes in judicial or administrative proceedings — if you need something with evidentiary value, that is requested another way. The portal is also the tool officers and health facility staff use to update a kit’s movement, so if you are authorised personnel, entry is through the Login option. If what you need is support rather than a status, the CAVV line operates 24/7, the Police publish a guidance line for victims of sexual offences at 787-343-0000, and the Office of the Women’s Advocate is at mujer.pr.gov. If you are in immediate danger, 9-1-1. PRFácil does not track kits, does not access case information and gives no legal or clinical advice.
Common mistakes
- Not checking for fear of having to give personal details: the portal neither asks for nor returns them.
- Not knowing the CAVV 24/7 helpline, 787-765-2285, exists for when you do not have the kit number.
- Taking the portal’s result as a chain of custody: the portal itself clarifies it is not.
- Looking for a status in the portal when what is needed is support or accompaniment.
Frequently asked questions
Do I have to give my name to check?
No. The portal expressly states that no personal information about the victim-survivor is required, nor will any be provided by the portal. Only the kit number is entered.
I do not have the kit number. What do I do?
The portal publishes the CAVV 24/7 helpline for that case: 787-765-2285.
Does what the portal says count as evidence?
No. The portal clarifies that it will not, under any circumstances, be considered a chain of custody for evidentiary purposes in judicial or administrative proceedings. Its purpose is to inform you of the status.
Official sources
These are the government pages this guide is based on.
- Departamento de Salud de Puerto Rico
Salud
rapekits.pr.gov
- Department of Health — official site
Departamento de Salud
www.salud.pr.gov
- Office of the Women’s Advocate
Oficina de la Procuradora de las Mujeres
www.mujer.pr.gov
Last verified
August 13, 2026
MiPRFácil is an independent informational website and is not affiliated with, endorsed by, or operated by the Government of Puerto Rico or any government agency.
MiPRFácil does not submit applications on your behalf.
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