In short
Two articles in Chapter IV of Act 54 exist so your aggressor cannot find you on paper. Article 4.2 makes privileged and confidential every communication between a person served by the Women’s Advocate Office and its staff, and extends the same character to communications between a domestic-violence victim and any other public entity or body providing services to victims, in harmony with Rule 26-A of the Rules of Evidence and the Victims and Witnesses Bill of Rights. Article 4.3 directs the Criminal Justice Information System to integrate a Substitute Address Register, so agencies can answer public records requests without revealing where you are. The substitute address serves as a residential, work or school address, bears no relation whatsoever to the real one, and protects anyone residing in Puerto Rico regardless of immigration status.
What is it?
They are two distinct protections against the same threat: that the aggressor locates you. One is an evidentiary privilege over what you tell whoever is serving you. The other is a paper address government agencies can hand over instead of yours when someone requests public records. The Substitute Address Register for Victims of Domestic Violence is integrated by the Criminal Justice Information System.
Who can do it?
Article 4.3 says the Register’s organisation shall provide this protection “to any person residing in Puerto Rico, regardless of their address of origin and of that person’s immigration status”, and shall extend it reciprocally to any domestic-violence victim who had established residence in Puerto Rico or who for that reason moved to another jurisdiction. For the purposes of that protection, the words “residence”, “residential” and “resides” are understood in their common and ordinary meaning.
Requirements
- Residing in Puerto Rico, regardless of address of origin or immigration status; or having established residence in Puerto Rico and moved to another jurisdiction because of the violence (Article 4.3).Verified against the official source
- The Act does not print the enrolment procedure. Article 4.3 creates the Register and says what it is for, but publishes no form, office, term or application requirements, and refers to a regulation that is not part of this compilation.
Documents you need
Information pending verification.
Cost
Step by step
Step 1: What you tell the Advocate Office is privileged
Article 4.2 requires the Women’s Advocate Office to take measures guaranteeing the confidentiality of the communications and information it receives from its clients in the course of providing prevention and intervention services for domestic-violence victims. And it goes further than an internal policy: “Every communication between the persons served at the Women’s Advocate Office and its staff shall be privileged and shall be protected by the confidentiality privilege established in the Rules of Evidence of Puerto Rico”.
Step 2: The privilege is not limited to one office
The same Article 4.2 continues: “Likewise, every communication between a domestic-violence victim and any other public entity or body providing services to domestic-violence victims shall enjoy the same privileged and confidential character, in harmony with Rule 26-A of the Rules of Evidence of Puerto Rico and the Bill of Rights of Victims and Witnesses of Crime”. That is, the privilege follows the victim across the entities that provide these services, not one particular logo.
Step 3: What the substitute address is for
Article 4.3 directs the Criminal Justice Information System to integrate the creation of a Substitute Address Register for Victims of Domestic Violence, “for the purpose of establishing strategies and protecting these victims, enabling government agencies and instrumentalities to respond to every public records request without revealing the location or address of a victim of violence, in order to protect them from their aggressor”. It answers the concrete problem that many government documents are public and carry your address on them.
Step 4: How that address works
The substitute address is used as a residential, work or school address, as applicable to the participant or their children, for receiving mail, with maximum size and weight set by regulation. And the Act says something important about it: “The substitute address assigned to a participant in this Register shall bear no relation whatsoever to the real residential address of the domestic-violence victim”. In addition, all the participant’s other addresses remain subject to the confidentiality of communications this Act establishes.
Step 5: Who it protects, and from where
Article 4.3 extends the protection to any person residing in Puerto Rico, regardless of address of origin and immigration status, and extends it reciprocally to any domestic-violence victim who had established residence in Puerto Rico or who for that reason moved to another jurisdiction. The Act clarifies that “residence”, “residential” and “resides” are understood in their common and ordinary meaning, that is, without requiring legal domicile.
Step 6: Agencies are required to collaborate
Article 4.4 authorises departments, offices, bureaus, commissions, boards, administrations, councils, public corporations and other government agencies and instrumentalities to provide the Criminal Justice Information System with the services and support resources needed to carry out the duties this Act assigns it, and to give it the necessary support, subject to the laws governing each agency.
Step 7: What the Act does not say, and we will not invent
Act 54 creates the Register and describes the protection, but it does not print how to apply: there is no form, filing office, term or list of requirements in the text, and the article itself refers to “the regulation established for those purposes”, which is not part of this compilation and which we did not read. That is why this guide publishes no procedure. If you want to enrol, the reasonable channel is to ask the legal advocate or the Women’s Advocate Office — which is exactly the channel Article 4.2 makes privileged.
Where to do it
The Substitute Address Register is integrated by the Criminal Justice Information System, and Article 4.4 authorises the rest of the Government’s agencies to give it the support it needs. The Act does not publish where or how a person enrols, so the practical entry point is the Women’s Advocate Office or the legal advocate assisting you, whose communication with you Article 4.2 makes privileged.
How long it takes
What to do if something goes wrong
What we did not read and therefore do not publish. For this guide we read Articles 4.2, 4.3 and 4.4 of Act 54 in full, in the OGP compilation revised to 18 August 2026. We did not read the Rules of Evidence of Puerto Rico, including Rule 26-A on which Article 4.2 leans; or the Bill of Rights of Victims and Witnesses of Crime, which the library covers in its own guide from its own source; or the Register’s regulation, to which Article 4.3 refers for the maximum size and weight of mail. And we state the gap plainly: the Act does not print the enrolment procedure, so there are no application steps here. Cost goes unverified because the Act sets no fees and we read no fee schedule; processing time, because no term is published.
Common mistakes
- Believing the confidentiality is an internal office policy: Article 4.2 makes it a privilege under the Rules of Evidence.
- Thinking the privilege only covers the Women’s Advocate Office: it reaches any public entity or body providing services to victims.
- Assuming the substitute address resembles the real one: the Act says it shall bear no relation to it.
- Believing it only works for the home: it is used as a residential, work or school address, yours or your children’s.
- Assuming immigration status leaves you out: Article 4.3 expressly says it does not.
- Believing moving off the island removes the protection: it extends reciprocally to someone who moved for that reason.
- Assuming your other addresses are unprotected: the Act subjects them to the confidentiality of communications.
- Expecting large mail to arrive anyway: maximum size and weight are set by regulation.
- Looking in the Act for the enrolment form: it is not there, and no honest guide can invent it.
- Confusing this protection with a protection order: they are different remedies sought in different places.
Frequently asked questions
What is a substitute address?
It is an address the Register assigns to a domestic-violence victim so government agencies can answer public records requests without revealing where they are. Article 4.3 says it shall bear no relation to their real residential address.
Can I use it at work or school?
Article 4.3 says the substitute address shall be used as a residential, work or school address, as applicable to the participant or their children, for receiving mail.
What if I have no immigration status?
The protection is provided to any person residing in Puerto Rico “regardless of their address of origin and of that person’s immigration status”, under Article 4.3.
Can what I tell the advocate be used in court?
Article 4.2 makes privileged and confidential every communication between the person served and the staff of the Women’s Advocate Office, and extends that character to any other public entity or body providing services to victims, in harmony with Rule 26-A of the Rules of Evidence. We did not read those Rules, so we do not describe their exceptions.
How do I enrol in the Register?
The Act does not publish it. Article 4.3 creates the Register and says what it is for, but prints no form, office or term, and refers to a regulation we did not read. Ask through the channel Article 4.2 protects: the legal advocate or the Women’s Advocate Office.
Official sources
These are the government pages this guide is based on.
- Departamento de Justicia de Puerto Rico
Justicia
bvirtualogp.pr.gov
Last verified
September 1, 2026
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