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ROSA Plan: what to do when an adult woman goes missing

Last reviewed: August 28, 2026VerifiedPolicía de PR

In short

Act 149-2019 establishes the ROSA Plan. The Police Bureau of the Department of Public Safety of Puerto Rico shall establish a ROSA Plan whose purpose is to activate the protocol to be followed by security agencies and public entities regarding the possible disappearance or kidnapping of a woman eighteen (18) years or older. The Police Bureau shall be the primary agency responsible for operating the Plan. That protocol shall include the Office of the Women’s Advocate, the municipal police forces and the Department of Transportation and Public Works, and any other state, federal or municipal public entity, private company or media outlet may voluntarily participate. The Police Bureau, together with the Office of the Women’s Advocate, shall determine whether or not to activate the protocol. Three criteria must concur: that the person be a woman eighteen (18) years or older who, from the facts related to the Police and the circumstances, could be understood to be missing or kidnapped; that the citizen who alerts the Police accredit the conditions and circumstances for which they understand she is missing or has been kidnapped; and that the Police have determined that the account given meets those requirements. In addition, the Police shall evaluate whether the circumstances indicate the woman is in danger of death or of receiving grave bodily harm and shall determine whether activating the Plan could put the victim at greater risk. In cases that warrant it, the Police together with the Office of the Women’s Advocate may determine to issue a public alert.

External link

Go to the official site

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bvirtualogp.pr.gov

What is it?

It is the alert plan for adult women. Puerto Rico has a family of alerts — AMBER for minors, SILVER for people with Alzheimer’s or dementia, Ashanti for adults generally, Mayra Elías for hit-and-run, Azul for law enforcement officers — and ROSA is the piece dedicated to the disappearance or kidnapping of a woman eighteen or older. The law gives you two concrete things: who decides, and what you have to accredit.

Who can do it?

The Plan covers a woman eighteen (18) years or older who, from the facts related to the Police and the circumstances, could be understood to be missing or kidnapped. Whoever alerts may be any citizen, so long as they can accredit the conditions and circumstances for which they understand the woman is missing or has been kidnapped. If the missing person is a minor, the corresponding alert is AMBER; if an adult who does not fall under ROSA, Act 1-2021 created the Ashanti Alert.

Requirements

Documents you need

Information pending verification.

Cost

This procedure has no cost.

Step by step

  1. Step 1: Go to the Police: they are the primary agency

    The law says it plainly: “The Police Bureau of Puerto Rico, attached to the Department of Public Safety, shall be the primary agency responsible for operating the Plan.” It is not a filing at the Women’s Advocate’s Office, although that office takes part in the decision. Start where the complaint is filed.

  2. Step 2: Be ready to accredit, not only to report

    The second of the three criteria is the one that depends on you: “the citizen who alerts the Police Bureau of Puerto Rico about this person’s disappearance must accredit the conditions and circumstances for which they understand the woman is missing or has been kidnapped.” The law uses the word accredit and neither defines it nor lists documents. We are not going to invent a list: bring everything that supports your account — when you last saw her, with whom, messages, broken routines, whatever there is — and be clear that the criterion is explaining why you believe she is missing, not simply saying she is not answering.

  3. Step 3: The decision is joint: Police and Women’s Advocate

    This is what sets the ROSA Plan apart from the other alerts. Article 2 provides that “The Police Bureau, together with the Office of the Women’s Advocate, shall determine whether or not to activate the protocol.” And Article 3 repeats the formula for the public alert: in cases that warrant it, the Police “together with the Office of the Women’s Advocate, may determine to issue a public alert.” It is not a unilateral Police decision.

  4. Step 4: It may not be activated precisely because there is danger

    It helps to understand this beforehand so it does not read as abandonment. Beyond the three criteria, the law orders a separate evaluation: the Police “shall evaluate whether the circumstances surrounding the woman’s possible kidnapping or disappearance indicate she is in danger of death or of receiving grave bodily harm and shall determine whether activating the Plan could put the victim at greater risk.” That is, the publicity itself may be the risk. A refusal to issue the public alert does not mean there is no investigation.

  5. Step 5: Who is in the protocol and who joins voluntarily

    The protocol “shall include the Office of the Women’s Advocate, the municipal police forces, the Department of Transportation and Public Works,” and adds that “any other state, federal or municipal public entity, private company, as well as any media outlet, may voluntarily participate and join this collaborative effort.” The key word is voluntarily: no outlet is compelled by this Act to broadcast anything.

  6. Step 6: The Act sets no deadline, and we say so

    It is the most important difference from the other alerts, and we would rather say it than have you discover it while waiting. Act 132-2009 gives the SILVER Alert six (6) hours and Act 1-2021 gives the Ashanti Alert twenty-four (24) hours, both written into the text. Act 149-2019 contains no deadline: neither to activate the protocol nor to issue the public alert. Nor does it fix the wording to be read or order the use of DTOP’s electronic road signs, although it does include DTOP in the protocol. If a deadline exists, it comes from the coordinating committee’s rules, which this Act orders but does not reproduce, and which we did not read.

  7. Step 7: Who writes the rules and who spreads them

    Article 4 provides that the Police “shall designate a ROSA Plan coordinating committee, which shall issue the necessary norms, rules or regulations.” Article 5 splits the dissemination: the Police Bureau’s Commissioner is to disseminate those norms, and the Women’s Advocate shall disseminate the information “through informational pamphlets, conferences, public service messages on radio and television stations that voluntarily wish to participate, and through non-profit and community-based organizations that support women.”

Where to do it

The complaint is filed with the Police Bureau of Puerto Rico, the Plan’s primary agency. The Office of the Women’s Advocate takes part in the activation decision and in dissemination, but the entry door is the Police. If the disappearance comes with an ongoing domestic-violence situation, that is a different route and we have separate guides for the protection order and for legal advocacy.

How long it takes

Check the current processing time with the official agency.

What to do if something goes wrong

What we did not read and therefore do not publish. We did not read the ROSA Plan coordinating committee’s rules: Article 4 orders them, but the Act does not reproduce them and we did not locate them, so we publish no deadlines, forms or internal steps that are not in the Act’s text. We did not read the Police Act or Act 20-2017 beyond subsection (h) of Article 2.03 that this Act adds to it, defining the ROSA Plan as “the Plan to handle cases of women eighteen (18) years or older suspected of being missing or kidnapped.” We did not read the Emergency Alert System or FCC guidelines, which this Act does not even mention. Cost is marked free because filing the complaint carries no payment under this Act; time is marked unverified because the Act sets none, and we are not going to borrow another alert’s deadline.

Common mistakes

  • Waiting twenty-four hours before reporting: this Act imposes no waiting period, and the criterion is the account and the circumstances, not the clock.
  • Going to the Women’s Advocate first: it takes part in the decision, but the primary agency is the Police.
  • Arriving with only “she is not answering her phone”: the criterion is accrediting the conditions and circumstances for which you believe she is missing or kidnapped.
  • Assuming the public alert will issue: the Act allows withholding it if activating could put the victim at greater risk.
  • Expecting every outlet to broadcast it: media participation is voluntary.
  • Looking in this Act for a six- or twenty-four-hour deadline: those belong to the SILVER Alert and the Ashanti Alert, not to the ROSA Plan.

Frequently asked questions

Who does the ROSA Plan cover?

A woman eighteen (18) years or older who, from the facts related to the Police and the circumstances, could be understood to be missing or kidnapped.

Who decides whether it is activated?

The Police Bureau together with the Office of the Women’s Advocate. The Act uses that formula both for activating the protocol and for issuing the public alert.

How soon is the alert issued?

Act 149-2019 sets no deadline. We do not know it from this Act and will not invent it: the six- and twenty-four-hour deadlines you may have seen belong to the SILVER Alert and the Ashanti Alert.

Can they refuse to issue the alert?

Yes, and the Act says why: the Police determine whether activating the Plan could put the victim at greater risk. Only in cases that warrant it is a public alert determined.

Official sources

These are the government pages this guide is based on.

Last verified

August 28, 2026

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