How to register your generator with LUMA

It is putting on record with LUMA that there is a generator at your property. It is not an installation permit or an inspection: it is a registration. It matters because a generator wired into the house’s installation, if not properly isolated from the grid, can send current back out along the same lines the crew believes are de-energised. That is the scenario registration helps avoid, and it is the reason to do it even when nobody demands it at your door.

It applies to anyone with a generator at their property. LUMA publishes no conditions on this page about capacity, generator type or installation type for registration. Bear in mind that registering is not the same as interconnecting: if what you have is a renewable energy system you want to connect to the grid with net metering, that is a different process, with its own application portal, and it is not resolved by this registration.

• Registering it by calling 1-844-888-5862 (LUMA) or in person at a Customer Service Center. LUMA does not list Mi LUMA Web for this procedure, unlike others on the same page.Verified against the official source

• Your account number and service address, which are the details LUMA identifies the property by.
• Whatever generator details you have: make, model and capacity. They are not published requirements, but they are what a registration of equipment asks about.

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   Step 1: Tell registering apart from interconnecting

   Registering a generator is reporting that it exists. Interconnecting is something else: connecting a source — typically renewable — to the grid with net metering, and LUMA handles that through a separate application portal with its own process. If what you bought is a gasoline generator for outages, registration is what applies to you.

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   Step 2: Have the account and the generator details ready

   The account number and service address identify the property. The generator details — make, model, capacity — do not appear as a published requirement, but having them in front of you avoids a second call.

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   Step 3: Call 1-844-888-5862 or go to a Customer Service Center

   Those are the two routes LUMA publishes for this service. Note that Mi LUMA Web is not among them, even though it is for trimming and streetlights; do not assume you can resolve it online.

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   Step 4: Check that the installation is isolated from the grid

   This is not part of the registration, but it is the reason registration exists. A generator wired into the house’s installation needs a transfer means that prevents current from flowing out to the grid. If your generator is wired into the house circuits and you do not know whether it has that isolation, that is a question for a licensed electrician, not for LUMA.

By calling 1-844-888-5862 (LUMA) or in person at any LUMA Customer Service Center. For interconnection and net metering of renewable sources, LUMA operates a separate application portal.

• Not registering the generator because you did not know LUMA asks for it.
• Looking for the procedure in Mi LUMA Web, which LUMA does not list for this service.
• Confusing generator registration with renewable interconnection, which goes through a different portal.
• Wiring a generator into the house installation without a transfer means isolating it from the grid.
• Calling without the account number and service address at hand.

These are the government pages this guide is based on.

• LUMA Energy

  LUMA

  lumapr.com