Your electric bill claim was denied: review before the Energy Bureau
You must exhaust the informal process with the company first. Then the amount decides whether your case goes summary or ordinary.
August 14, 2026
Agency
Negociado de Energía de Puerto Rico (NEPR)
An independent public entity created by Act 57-2014 to regulate, oversee and supervise the electricity industry, and to adjudicate cases and disputes. It is the forum that reviews electric service companies’ determinations about bills, and it operates no company in the industry.
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