In short
The agent’s remuneration section has four articles. Article 1428 says what it may consist of: a fixed amount, a commission or a combination of both; and it adds the rule for when the contract is silent — where it does not provide the mechanism to compute the remuneration, the usages of the place of the agent’s operation apply and, failing those, by arbitration or mediation. Article 1429 says which contracts a commission is charged for, in three groups: those concluded with the agent’s intervention; those agreed with a client the agent previously represented for an analogous business, if there is no other agent entitled to remuneration; and those agreed in the geographic zone or with determined groups or persons belonging to them, even if the agent did not promote them, where the agent has exclusivity in that zone or over those groups. That third group is the one that most changes the arithmetic: with exclusivity, commission is earned on sales the agent did not work. Article 1430 fixes the moment: the right to the commission is earned at the moment the contract with the third party is perfected; and where the agent only promoted the contract, the order transmitted to the principal is presumed accepted for the purpose of earning the commission, except where rejection or reserve intervenes within fifteen days from receipt of the order. Article 1431 limits conditioning the payment: where the remuneration, in whole or in part, is subordinated to the execution of the contract agreed with the third party, such condition must appear expressly in the agency contract, and it is only effective where the principal proves that the non-execution is due to a cause not imputable to it.
What is it?
They are Articles 1428 to 1431 of the Civil Code of 2020: what the agent’s remuneration consists of, which contracts earn a commission, when it is earned and when it may be conditioned.
Who can do it?
Commercial agents and principals under an agency contract governed by the Puerto Rico Civil Code.
Requirements
- The remuneration may consist of a fixed amount, a commission or a combination of both.Verified against the official source
- If the contract does not provide the mechanism to compute it, the usages of the place of the agent’s operation apply and, failing those, by arbitration or mediation.Verified against the official source
- The right to the commission is earned at the moment the contract with the third party is perfected.Verified against the official source
- Conditioning the remuneration on the third-party contract being executed requires that condition to appear expressly in the agency contract.Verified against the official source
Documents you need
Cost
Step by step
Step 1: Fixed, commission, or both
Article 1428, first paragraph: the agent’s remuneration may consist of a fixed amount, a commission or a combination of both. The Code opens all three and imposes none.
Step 2: If the contract does not say how it is computed
Second paragraph: where the contract does not provide the mechanism to compute the remuneration, the usages of the place of the agent’s operation apply and, failing those, by arbitration or mediation. Two steps: first the custom of the place where the agent operates, and only failing that, arbitration or mediation. The Code names no forum, institution or procedure for those, and neither does this guide.
Step 3: First group: what you closed
Article 1429(a): contracts concluded with the agent’s intervention. The obvious case, and the one nobody disputes.
Step 4: Second group: the client that was already yours
Subsection (b): those agreed with a client the agent previously represented for an analogous business, if there is no other agent entitled to remuneration. Two conditions inside one: that the business be analogous, and that no other agent be entitled. The Code does not define what makes a business analogous, and neither does this guide.
Step 5: Third group: your zone, even if you did not sell
Subsection (c): those agreed in the geographic zone or with determined groups or persons belonging to them, even if the agent did not promote them, where the agent has exclusivity in that zone or over those groups. Exclusivity is the key: without it, this subsection does not apply.
Step 6: The exact moment it is earned
Article 1430, first paragraph: the right to the commission is earned at the moment the contract with the third party is perfected. Not when the third party pays, nor when delivery happens: when the contract is perfected.
Step 7: Fifteen days of silence count as acceptance
Second paragraph: where the agent only promoted the contract, the order transmitted to the principal is presumed accepted for the purpose of earning the commission, except where rejection or reserve intervenes within fifteen days from receipt of the order. Note the word "reserve": a full rejection is not needed to break the presumption.
Step 8: Two fifteen-day periods the Code does not fit together
Article 1426(e) requires the principal to communicate acceptance or rejection within the usual period, which must never be less than fifteen days from receipt: there the fifteen days are a floor on the answering period. Article 1430 makes silence past fifteen days from receipt of the order count as acceptance: there the fifteen days are a deadline. The Code puts the same number in both places and does not say how they relate. This guide prints both as written and reconciles nothing.
Step 9: Conditioning the commission: in writing and with proof
Article 1431: where the remuneration, in whole or in part, is subordinated to the execution of the contract agreed with the third party, such condition must appear expressly in the agency contract. And the second half is what matters: that condition is only effective where the principal proves the non-execution is due to a cause not imputable to it. The burden of proof is placed on the principal.
Step 10: What these articles do not carry
There is no percentage, no minimum amount, no statement of what the usages of the place are in any given trade, no arbitration or mediation forum or institution named, and no definition of analogous business. None of that is here, and this guide does not fill it in.
Where to do it
The contract runs between agent and principal; the Code names no agency for this chapter. Article 1428 itself refers to arbitration or mediation where there is no computation mechanism and no usages of the place, without naming an institution. Claims for unpaid commissions are decided by the Court of First Instance. The chapter further warns that these rules do not impair the agent’s rights under the applicable special laws, without naming them.
How long it takes
What to do if something goes wrong
If what you are after is how often you must be paid, that is fixed by the obligations section — monthly — with its own guide. If the contract ended and you are claiming for the clientele you left behind, that is in the ineffectiveness section, also with its own guide. If your errand was one-off, the contract is probably mandate or brokerage. These articles fix no percentages or amounts, do not say what the usages of the place are in your trade, and name no arbitration institution. MiPRFácil does not represent anyone in court and gives no legal advice.
Common mistakes
- Believing the commission is earned when the third party pays: Article 1430 earns it when the contract is perfected.
- Giving up the commission on sales in your zone when you have exclusivity over it.
- Forgetting that subsection (c) applies only where there is exclusivity in the zone or over the groups.
- Leaving the computation mechanism out of the contract and being left to the usages of the place.
- Not documenting the date the principal received the order.
- Assuming a formal rejection is needed: a reserve within fifteen days also breaks the presumption.
- Accepting a payment condition tied to execution without it appearing expressly in the contract.
- Forgetting that such a condition is only effective if the principal proves the non-execution is not imputable to it.
- Looking in these articles for a commission percentage: they carry none.
Frequently asked questions
When is the commission earned, at signing or at payment?
Article 1430 earns it at the moment the contract with the third party is perfected. Collection from the third party is not the measure.
The principal never answered my order. Do I still get paid?
Where the agent only promoted the contract, Article 1430 presumes the transmitted order accepted for the purpose of earning the commission, except where rejection or reserve intervenes within fifteen days from receipt of the order.
Do I get commission on sales in my zone that I did not make?
Article 1429(c) recognises the commission for contracts agreed in the geographic zone or with determined groups, even if the agent did not promote them, where the agent has exclusivity over that zone or those groups.
Can they pay me only if the client performs?
Article 1431 allows it, with two brakes: the condition must appear expressly in the agency contract and it is only effective where the principal proves the non-execution is due to a cause not imputable to it.
Official sources
These are the government pages this guide is based on.
- Poder Judicial de Puerto Rico
Poder Judicial
bvirtualogp.pr.gov
Last verified
September 9, 2026
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Did you find out-of-date information?
Agency contract: one month’s notice per year, up to six
With no term, either side may end it giving one month’s notice per year in force, capped at six. Without notice, the lost profits are paid.
Commercial agent: you are paid monthly and answered within 15 days
Article 1426 requires the principal to pay monthly and to communicate acceptance or rejection within a period that must never be less than fifteen days.
Brokerage: when the commission is earned even if you close the deal yourself
If the broker has begun work and you close on your own, or they found a taker and you back out, the fee is owed anyway.
What you owe whoever acts for you: pay, expenses, and accounts in 30 days
A mandate is presumed paid. And if you do not protest the final accounts within thirty days of their rendering, they are deemed accepted.
From when someone is late: delay and its four exceptions
As a rule you must demand, in or out of court. But with a certain date in the contract, delay runs by itself.
What an obligation is and where it comes from
Six sources, and the list stays open. Whoever performs knowing they were not bound cannot demand it back.