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When what is promised is conduct: doing, not doing, and undoing bad work

Last reviewed: September 8, 2026VerifiedPoder Judicial

In short

The obligation to do is one whose object consists in performing an act or rendering a service, and the Code distinguishes three intensities: performing a certain activity with appropriate diligence but independently of its success; procuring the creditor a certain concrete result independently of its effectiveness; or procuring the creditor the effective result promised. If the result of the activity consists in a thing, the rules on obligations to give apply to its delivery. Where the quality and circumstances of the debtor’s person were taken into account when the obligation was constituted, the creditor cannot be compelled to receive performance from a third party. If the person bound does not do what they owe, or on doing it contravenes the tenor of the obligation, the performance is ordered carried out at the debtor’s cost and the creditor may also demand that what was badly done be undone. The obligation not to do is different: it imposes abstaining from something that, without the prohibition, could be done freely, or tolerating another’s activity; and on breach the creditor may request the appropriate provisional remedies to stop the breach from continuing, demand that what was improperly done be undone, if it can be undone, and in both cases demand damages.

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What is it?

They are Subsections Two and Three of Section One of Chapter II of Title I of Book Four of the Civil Code of 2020, Articles 1077 to 1082. They cover obligations whose content is not handing over a thing but behaving in a certain way: doing something, or abstaining from it.

Who can do it?

Anyone bound to perform an act or render a service, and anyone bound to abstain from something or to tolerate another’s activity, whether by contract or by any of the other sources of obligations.

Requirements

  • That the object be performing an act or rendering a service, for an obligation to do; or abstaining from something or tolerating another’s activity, for one not to do.Verified against the official source
  • Rendering the activity with appropriate diligence where what is owed is the activity and not the success: subsection (a) of Article 1078.Verified against the official source
  • Performing in person where the quality and circumstances of the debtor’s person were taken into account when the obligation was constituted.Verified against the official source

Documents you need

Cost

Check the current cost with the official agency.

Step by step

  1. Step 1: What an obligation to do is

    Article 1077 defines it plainly: it is one whose object consists in performing an act or in rendering a service. It covers both the one-off act and the service rendered over time.

  2. Step 2: Three levels of commitment

    Article 1078 lists them. The performance may consist in carrying out a certain activity, with appropriate diligence, but independently of its success; in procuring the creditor a certain concrete result, independently of its effectiveness; or in procuring the creditor the effective result promised. Knowing which of the three the promise falls into decides what must be proven when something goes wrong.

  3. Step 3: If what is done ends in a thing

    The same Article 1078 says it at the end: if the result of the debtor’s activity consists in a thing, the rules on obligations to give apply to its delivery. That is, preservation, accessories, expenses and risk come to be governed by Articles 1066 and following.

  4. Step 4: When you hired that person and no other

    Article 1079 protects that expectation: if the quality and circumstances of the debtor’s person were taken into account when the obligation to do was constituted, the creditor cannot be compelled to receive the performance or service from a third party. It is not that a third party cannot perform; it is that the creditor cannot be forced to accept it.

  5. Step 5: If they do not do it, or do it badly

    Article 1080 gives two remedies in a single sentence: if the person bound to do something does not do it or, on doing it, contravenes the tenor of the obligation, the performance is ordered carried out at the debtor’s cost; and the creditor may also demand that what was badly done be undone. The second is cumulative, not alternative: it says "also".

  6. Step 6: What an obligation not to do is

    Article 1081 puts two distinct duties into the same figure: it imposes on the debtor the duty to abstain from doing something that, without the prohibition, they could freely do, or the duty to tolerate another person’s activity. Putting up with what someone else does is also not-doing.

  7. Step 7: If the abstention is broken

    Article 1082 gives three things at once: the creditor has the right to request the appropriate provisional remedies to stop the breach from continuing, to demand that what was improperly done be undone, if it can be undone, and in both cases to demand the resulting damages. Note the condition on the second remedy: if it can be undone.

Where to do it

Performance at the debtor’s cost, the order to undo and the provisional remedies are granted by the Court of First Instance. The procedural rules for those remedies are not in the Civil Code and we did not read them for this guide.

How long it takes

Check the current processing time with the official agency.

What to do if something goes wrong

If what is owed is delivering a thing rather than a conduct, the guide is the one on the obligation to give. If the problem is with construction work or a contractor, there are separate guides on the contractors’ registry and on the works inspector. This guide does not explain the procedural rules for the provisional remedies Article 1082 names, nor the rules on performance, delay and breach in Title II, nor the professional or employment statutes that may add duties to a particular service: we did not read them. The Code publishes no fee and no term for these articles. MiPRFácil does not represent anyone in court and gives no legal advice.

Common mistakes

  • Demanding the result where what was promised was the activity with appropriate diligence, independently of its success.
  • Carelessly accepting performance by a third party where that person was engaged for their quality and circumstances.
  • Asking only for damages where Article 1080 also allows ordering performance at the debtor’s cost.
  • Forgetting that bad work can be ordered undone, not merely paid for.
  • Believing "not doing" is only abstaining: it is also the duty to tolerate another’s activity.
  • Waiting for a not-to-do breach to end instead of requesting provisional remedies to stop it continuing.
  • Asking that improper work be undone where it cannot be undone: the article conditions it.
  • Ignoring that, where what is done ends in a thing, delivery is governed by the rules on obligations to give.

Frequently asked questions

I hired a service and it was done badly — what can I ask for?

Article 1080 allows the performance to be ordered carried out at the debtor’s cost, and the creditor may also demand that what was badly done be undone.

Can they send someone else to do the work?

If the quality and circumstances of the debtor’s person were taken into account when the obligation was constituted, no. Article 1079 says the creditor cannot be compelled to receive the performance or service from a third party.

What is the difference between promising the activity and promising the result?

Article 1078 separates three cases: the activity performed with appropriate diligence, independently of its success; the concrete result, independently of its effectiveness; and the effective result promised. Owing effort is not the same as owing effect.

I signed not to do something and I did it — what can be demanded of me?

Article 1082 allows requesting provisional remedies to stop the breach continuing, demanding that what was improperly done be undone if it can be undone, and in both cases demanding the resulting damages.

Official sources

These are the government pages this guide is based on.

Last verified

September 8, 2026

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