Homeless or at risk of losing your home: the ESG Programme
Shelter, rapid rehousing and prevention. The Coordinated Entry System attends at the moment of the call, without an appointment.
August 14, 2026
Agency
Departamento de la Familia
Umbrella agency for social assistance programs, including ADSEF.
Agency's official siteGuides related to this agency
ADFAN services for older adults and adults with disabilities
The Family Department’s Adult Services Programme: homemaker help, substitute care, counseling and protection against abuse. Who qualifies and where to ask.
August 16, 2026
Informal caregiver: registry, respite and when you can be paid
Act 82-2023 gives rights to those caring for a relative unpaid: training, respite, emergency priority, and a route to being hired as an incidental caregiver.
August 23, 2026
Elder care home: how to request an inspection and what they must have
Any adult can ask the Department of the Family to inspect an elderly establishment. They have 15 days to corroborate, and there is someone to turn to if they do not.
August 23, 2026
Reporting an older person living in inhumane conditions
Act 126-2013 requires Familia or ASSMCA on site within 24 hours of the referral, and says years in that state does not justify waiting days.
August 24, 2026
Programs for older adults: which the law orders and who to ask
Act 58-2018 orders ten programs for older adults created and gives each agency a duty to orient you about them. This guide says whose door to knock on.
August 24, 2026
Children’s homes: priority for having services restored
Act 166-2026 classifies residential establishments with seven or more minors as critical facilities, alongside hospitals and nursing homes.
August 27, 2026
Emergency registry for older adults with disabilities
JR 86-2024 orders a voluntary, confidential registry of older adults with disabilities, accessible to municipalities and the Emergency Management Bureau.
August 29, 2026
Care vouchers for school-age children
Act 266-2000 creates vouchers of up to $200 a month per family for extended-hours care of school-age children, and they can stack with other aid.
August 30, 2026
Day care in your public housing complex
Act 283-2003 requires a day care centre in public housing built new since 2004. Whoever proves low income pays nothing for the service.
August 31, 2026
An EDB loan for a care centre
Act 212-2000 gives the Economic Development Bank a $4 million revolving fund for care centres. Before applying you need a certification from the Family Department.
August 31, 2026
Your child’s day-care centre licence
It must be displayed, lasts two years and is non-transferable. Inspections come quarterly and a public register shows its status.
September 3, 2026
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