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ADSEF food distribution: how it works and who qualifies

Last reviewed: August 16, 2026VerifiedADSEF

In short

The Food Distribution Programme has existed in Puerto Rico since Title II of federal Public Law 98-8 of 1983 and is administered by ADSEF, under the Department of the Family. It distributes food donated by the federal Department of Agriculture (the federal programme is TEFAP, The Emergency Food Assistance Program). Families may qualify whose annual income is below the established maximum, families living in public housing projects, communities identified as extremely poor by the census, families evaluated by local offices as needing food assistance, and families affected by disasters such as fires or floods. Applications are handled at the programme’s central office in Miramar, and distributions are announced in the Mercado Familiar calendars ADSEF publishes.

External link

Go to the official site

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serviciosenlinea.adsef.pr.gov

What is it?

It is the programme through which ADSEF hands out food donated by the federal Department of Agriculture to low-income families and communities in need. It does not work like PAN: there is no card and no supermarket purchase here — it is physical food that gets distributed, and community distributions are organised through the Mercado Familiar, whose calendars ADSEF publishes on its portal. The programme was extended to Puerto Rico through Title II of Public Law 98-8 of 1983.

Who can do it?

The programme page describes several routes to qualify, and falling into one is enough. By income: the household’s annual income being below the programme’s established maximum (PRFácil does not reproduce the figure because ADSEF does not publish it on the page and it changes). By place of residence: living in a public housing project, or in a community identified as extremely poor per census data. By evaluation: the local office determining the family needs food assistance. And by emergency: families who went through a disaster such as a fire or a flood.

Requirements

  • Qualifying through at least one route: annual income below the established maximum; living in a public housing project or an extremely poor community per the census; being evaluated as in need by the local office; or having gone through a disaster such as a fire or flood.Verified against the official source

Documents you need

This list describes what is usually requested. It has not yet been confirmed with the official agency.

Cost

This procedure has no cost.

Step by step

  1. Step 1: Check the Mercado Familiar calendars

    ADSEF publishes the Mercado Familiar calendars with scheduled distributions on its portal. If your community or municipality appears on the calendar, that is the most direct route: you show up at the announced distribution.

  2. Step 2: If you need to apply, contact the programme

    Applications are handled at the programme’s central office: Capitol Office Building, 800 Avenida Ponce de León, 9th Floor, Parada 11, Miramar, San Juan. The phone is (787) 289-7600, extensions 2503, 2506, 2508, 2509 and 2510, and the mailing address is PO Box 8000, San Juan, PR 00910-0800. You can also get guidance at your town’s local Department of the Family office or by calling 3-1-1.

  3. Step 3: After a disaster, say so explicitly

    If your household went through a fire, a flood or another disaster, that is its own eligibility route. When contacting the programme or the local office, explain what happened and ask what evidence they need — the programme exists precisely for food emergencies.

Where to do it

Programme central office: Capitol Office Building, 800 Avenida Ponce de León, 9th Floor, Parada 11, Miramar, San Juan. Phone (787) 289-7600, extensions 2503, 2506, 2508, 2509 and 2510. Mail: PO Box 8000, San Juan, PR 00910-0800. Community distributions are announced in the Mercado Familiar calendars on ADSEF’s portal.

How long it takes

Check the current processing time with the official agency.

What to do if something goes wrong

If the Mercado Familiar calendar does not include your municipality this month, check the next month — calendars change — or call the programme to find out when one is coming near you. If you need recurring rather than one-off food help, consider applying for PAN, the monthly nutrition assistance programme; this distribution complements, it does not replace. And if the local office evaluated you and you believe the determination was wrong, ask for the reason in writing and ask how to request reconsideration.

Common mistakes

  • Confusing this programme with PAN. PAN is a monthly benefit on a card; this is distribution of physical food donated by the federal government.
  • Not checking the Mercado Familiar calendars before travelling: distributions are scheduled and ADSEF publishes them.
  • Assuming only low-income earners qualify. Living in a public housing project, living in an extremely poor community per the census, or having gone through a disaster like a fire or flood are routes of their own.
  • Not mentioning the disaster when applying. Emergency is an explicit eligibility basis of the programme; saying so changes the evaluation.

Frequently asked questions

What food do they give?

Food donated by the federal Department of Agriculture. The programme page does not publish the product list — it varies with what the federal government donates at any given time — so we cannot tell you what will arrive at a specific distribution.

Does this affect my PAN?

They are separate programmes of the same agency: PAN is monthly nutrition assistance and Food Distribution hands out donated food. The programme page does not condition one on the other. If in doubt about your specific case, ask at your local office.

What is the Mercado Familiar?

It is the community distribution mechanism whose calendars ADSEF publishes on its services portal. There you see the scheduled dates and places for food distribution.

Official sources

These are the government pages this guide is based on.

Last verified

August 16, 2026

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